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A Placeholder or Command Does Not Work

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This Text Snippet uses a feature that requires Premium

The Template, or a Text Snippet it refers to, uses a feature that requires Premium, such as Form, Contact, or a Command. Get Premium, or remove that feature from the Template.

See Without Premium.

Clipboard: Copy text to add it here

There is no copied text. Copy the text first, then type the Keyword again.

Contact: permission was denied

On Android 16 and earlier, allow Contacts for Typing Hero in Android's app settings.

On Android 17 and later, Contact requires the new accessibility service. Switch to it.

Contact: the detail is missing

Add the detail to the contact, such as a work email, or choose a different detail in the Placeholder.

Date or time: wrong format

A Placeholder set to Default follows the default pattern in Settings, so it changes when that default changes.

Change the default back, or delete the Placeholder and add it again with the pattern you want.

See Date and Time Patterns.

Reference: the referenced Text Snippet was deleted

The Reference is inserted as plain text.

See Keep References working.

Reference: the wrong Template

If the referenced Text Snippet has multiple Templates, see The referenced Template is not what you expected.

This Text Snippet is too long to expand

The Template, including References, is too long to insert. Shorten its Templates, or split it into two Text Snippets.

Send doesn't run

Send the message yourself, then send me app logs, and I'll look into it.

Keyboard Action doesn't run

Keyboard Action requires Android 11 or later.

On Android 10 or earlier:

  1. Remove Keyboard Action from the Template.
  2. Tap Save (Save).
  3. Type the Keyword again.
  4. Press the keyboard's action key yourself.

On Android 11 or later:

  1. Press the keyboard's action key yourself.
  2. Send me app logs, and I'll look into it.

A copied Template doesn't run Commands

If you used Copy, paste and send the Template yourself.

{KEYBOARD ACTION} and {SEND AND BACK} must be at the end

Something comes after one of these Commands, or the Template has both. Keep only one of them, as the last thing in the Template.

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